You spend "something" on marketing without knowing exactly how much or why. That's the problem.
The average small business spends 3-5% of revenue on marketing — but without a plan. Some social media, some Google, a website redesigned 3 years ago, an agency managing "things." Nobody knows exactly how much is spent in total, which channel brings customers, and which is a waste. Marketing budget isn't a cost — it's an investment. But like any investment, it requires a plan, measurement, and the discipline to cut what doesn't work and double down on what does.
How much to spend: revenue-based rules
Growth-stage SMB (revenue under $1M): 7-12% of revenue on marketing. You need to invest to grow — spending 2% keeps you stuck. Established SMB ($1-5M): 5-8%. You have word of mouth, a customer base, and reputation — marketing maintains and accelerates. Mature SMB ($5M+): 3-6%. The brand is built — marketing defends your position and opens new markets. These percentages include EVERYTHING: ads, agency, tools, internal time, events, content.
How to allocate: the 70/20/10 rule
70% on what works. You know Google Ads brings customers? 70% goes there. Word of mouth is your best channel? 70% goes to referral programs and customer experience. Don't experiment with most of the budget — invest it in what has proven to work.
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