70% of website visitors leave and never return. An exit-intent popup (appears when the cursor moves toward the close button) offering a lead magnet captures 3-7% of those abandoning visitors. On a site with 1,000 monthly visitors: 30-70 new leads per month. Tool: Sumo or OptinMonster (free tiers available). The key: offer something genuinely valuable — a checklist, template, or guide — not "subscribe to our newsletter." Time: 30 minutes.
3. Reactivate dormant customers with one email
Your database has customers who bought once and disappeared. They already know and trust you — reactivation is 5x cheaper than acquisition. Send one email: "Hi [Name], it's been a while. We've added [new feature/product] since you were last here. Here's [offer] to welcome you back." Expected result: 10-15% open rate, 3-5% reconversion. On 500 dormant customers: 15-25 come back. Revenue impact: immediate. Time: 1 hour.
4. Turn every customer interaction into a review request
After a positive interaction (completed project, positive support ticket, compliment in person), trigger an automated review request within 2 hours. The satisfaction is fresh — conversion to review: 20-30%. Tool: a simple email automation or even a text message with the direct Google review link. 10 new reviews per month changes your local SEO game completely. Time: 1 hour to set up.